Don't See Your Vehicle? We Can Order It

AutoNation Ford Jacksonville Can Custom Order Your Ford

You can custom order your Ford from the factory through AutoNation Ford Jacksonville. Get your vehicle configured exactly how you'd like and save by selecting the trim level and options that fit you.

Start the process by telling us which Ford vehicle your interested in the form below. One of our team members will follow up to discuss all of the options available, answer any questions you have, and begin the order process.

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How do you custom order a Ford?

To custom order a new Ford, first reach out with the contact form above with the model you are interested in ordering. After submitting your information, we will follow up with you to confirm your desired vehicle and check if any incoming inventory matches what you want. If nothing is available, we will arrange to submit your order to Ford.

Ford factory order process

If you choose to custom order a Ford from the factory, you can expect the process to go something like the following:

  1. Contact AutoNation Ford Jacksonville about the vehicle you are interested in and arrange a time to create your order.
  2. Meet with a sales team member to configure your vehicle, go over pricing and any available incentives, pay your custom order deposit, then finalize and submit your order.
  3. Once your vehicle has been built, it will be shipped to our dealership. When your vehicle arrives, it will undergo a Pre-Delivery Inspection by one of our service technicians.
  4. Lastly, it's time to come and pick up your new Ford.

How long does ordering a vehicle from Ford take?

Lead times will vary significantly by model and configuration. Global supply chain issues can also sometimes affect how long it takes for your vehicle to be built. Before and after ordering your vehicle, we can share production timeline estimates that we receive from Ford Motor Company.

Can you track your order from the factory?

Before receiving a VIN for your vehicle, we can communicate any progress with you directly. Once you receive your VIN, though, you can track your order through the Ford Vehicle Tracking Order page.